Terms & Conditions

Table Bookings – for all venues
(Sperate to any packaged event such as bottomless brunch)
Please note that by paying the requested deposit you agree to the following terms.
• Your booking is for 2 hours at the table.
• Where possible, if you’d like to stay longer, please speak to our server. More often than not,
you’ll be able to either stay at your table or you can take a seat in the bar or outside areas.
You may be asked to settle the tab before moving tables.
• If you need to amend your booking (date/time) we can do this for you at no cost.
• As much as we’re looking forward to your visit, if you do need to cancel, please do, using the
link on the confirmation email given, or just by calling the venue directly.
No-shows negatively impact our business.
• Deposit of £5 per person to be paid upfront. This will be taken off your final bill.
• Tables of up to 6 – anything above 6 covers must be sent as an enquiry and it will be at
the managers’ discretion.
• Management reserved the right to refuse alcohol to any participant at any time without
notice.
• Alcohol served to over 18’s only proof of ID may be required.
• Service times may vary by business & are subject to licensing restrictions.
• Please always inform your server of any allergies or intolerance before you place your order.
Not all ingredients are listed on the menu, and we cannot guarantee the total absence of allergens. Detailed information on the fourteen legal allergens on request, however, we are unable to provide information on other allergens.
• A discretionary, optional service charge of 10% will be added to your bill.

Bottomless Brunch & Lunch – for all venues
Please note that by paying the requested deposit you agree to the following terms.
• Bottomless brunch & Sunday is time-limited to 2 hours & commences from the time of your booking.
• The deposit is non-refundable but will be subtracted from your bill at the end of your visit.
• If you need to amend your booking (date/time) we can do this for you at no cost 24 hrs
before the booking is due to take place.
If before 24 hrs of your booking, you need to change the booking you can use the deposit as a credit to spend at the venue or as a deposit towards a future date.
• Last order for drinks – 15 minutes before the end of the allocated time (usually 2 hrs) so that the whole table finishes their drinks before the time is up.
• Deposit of up to £10/person to be paid upfront (deposit amount varies per venue)
• Tables of up to 6 – anything over 6 covers must be sent as an enquiry and it will be at
managers’ discretion.
• Guests to be able to pre-order – hence, only drinks orders must be taken on the day.
• Your drink will be replaced once it has been finished, the price is per person and drinks cannot
be shared. Drinking to excess will not be permitted and any participants are required to always drink responsibly.
• Management reserved the right to withdraw this offer at any time and without prior notice
and we reserved the right to refuse alcohol to any participant at any time without notice.
• Alcohol served to over 18’s only proof of ID may be required.
• Service times may vary by business & are subject to licensing restrictions.
• Please always inform your server of any allergies or intolerance before you place your order.
Not all ingredients are listed on the menu, and we cannot guarantee the total absence of allergens. Detailed information on the fourteen legal allergens on request, however, we are unable to provide information on other allergens.
• A discretionary, optional service charge of 10% will be added to your bill.

Saint Paul’s House Festive Terms & Conditions 

1. A deposit of £10 per person is required to secure the booking when dining from

one of our Festive menus.

2. All deposits will be redeemed against the final cost of your bill.

3. All deposits will be forfeited if the reservation is cancelled within 21 days of the

booking date.

4. If a guest is a no-show, there will be no refund offered.

5. Please note, no booking is confirmed until the deposit has been received.

6. We can hold your enquiry for 48 hours, after which it will be automatically

released.

7. A pre-order will be required and must be completed no later than 21 days prior

to the booking date. Please note, we cannot guarantee to accommodate your

pre-order requirements if this deadline is not adhered to.

8. All prices are inclusive of VAT. A 10% service charge will be added to your final

bill. This goes directly to the team who serve you on the day.

9. We do not guarantee areas or specific table requests, however, we shall

endeavour to accommodate requests where possible.

10. Payment of your deposit confirms you have read and accepted the terms and

conditions of the booking.

11. Management reserves the right to change the terms and conditions.

For all enquiries please email info@saintpaulshouse.com or call 0121 272 0999.

The Durham Ox Festive Terms & Conditions 

Festive Fayre Bookings:

1. A deposit of £10 per person is required to secure the booking when dining from one of our Festive menus.

2. All deposits will be redeemed against the final cost of your bill.

3. All deposits will be forfeited if the reservation is cancelled within 21 days of the booking date.

4. If a guest is a no-show, there will be no refund offered.

5. Please note, no booking is confirmed until the deposit has been received. We can hold your enquiry for 48 hours,

after which it will be automatically released.

6. A pre-order will be required and must be completed no later than 21 days prior to the booking date. Please note, we

cannot guarantee to accommodate your pre-order requirements if this deadline is not adhered to.

7. All prices are inclusive of VAT. A 10% service charge will be added to your final bill. This goes directly to the team who

serve you on the day.

8. We do not guarantee areas or specific table requests, however, we shall endeavour to accommodate requests where

possible.

9. Payment of your deposit confirms you have read and accepted the terms and conditions of the booking.

10. Management reserves the right to change the terms and conditions.

Christmas Day Bookings:

1. A 50% deposit is required per person, to secure your Christmas Day booking. The remaining 50% of this will be due

on Monday 12th December.

2. In the event of guest number reducing, or a booking needing to be cancelled, this can be done so without a deposit

forfeit until December 1st 2022. After which each guest’s 50% deposit will be forfeited.

3. Please note, no booking is confirmed until the deposit has been received. We can hold your provisional booking for

48 hours, after which the space will automatically be released.

4. A pre-order will be required and must be completed by Monday 12th December. Please note, we cannot guarantee to

accommodate your pre-order requirements if this deadline is not adhered to.

5. All prices are inclusive of VAT. A 10% service charge will be added to your final bill. This goes directly to the team who

serve you on the day.

6. We do not guarantee areas or specific table requests, however, we shall endeavour to accommodate requests where

possible.

7. Payment of your deposit confirms you have read and accepted the terms and conditions of the booking.

8. Management reserves the right to change the terms and conditions.

For all enquiries please email hello@durhamoxshrewley.co.uk.co.uk or call 01926 842283

The Townhouse Festive Terms & Conditions 

1. A deposit of £10 per person is required to secure the booking when dining from one of

our Festive menus.

2. All deposits will be redeemed against the final cost of your bill.

3. All deposits will be forfeited if the reservation is cancelled within 21 days of the booking

date.

4. If a guest is a no-show, there will be no refund offered.

5. Please note, no booking is confirmed until the deposit has been received.

6. We can hold your enquiry for 48 hours, after which it will be automatically released.

7. A pre-order will be required and must be completed no later than 21 days prior to

the booking date. Please note, we cannot guarantee to accommodate your pre-order

requirements if this deadline is not adhered to.

8. All prices are inclusive of VAT. A 10% service charge will be added to your final bill. This

goes directly to the team who serve you on the day.

9. We do not guarantee areas or specific table requests, however, we shall endeavour to

accommodate requests where possible.

10. Payment of your deposit confirms you have read and accepted the terms and conditions

of the booking.

11. Management reserves the right to change the terms and conditions.

For all enquiries please email hello@thetownhousesutton.co.uk or call 0121 355 8222.

The Village Moseley – Festive Terms & Conditions 

Festive Fayre Bookings:

1. A deposit of £10 per person is required to secure the booking when dining from one of our Festive menus.

2. All deposits will be redeemed against the final cost of your bill.

3. All deposits will be forfeited if the reservation is cancelled within 21 days of the booking date.

4. If a guest is a no-show, there will be no refund offered.

5. Please note, no booking is confirmed until the deposit has been received. We can hold your enquiry for 48 hours,

after which it will be automatically released.

6. A pre-order will be required and must be completed no later than 21 days prior to the booking date. Please note, we

cannot guarantee to accommodate your pre-order requirements if this deadline is not adhered to.

7. All prices are inclusive of VAT. A 10% service charge will be added to your final bill. This goes directly to the team who

serve you on the day.

8. We do not guarantee areas or specific table requests, however, we shall endeavour to accommodate requests where

possible.

9. Payment of your deposit confirms you have read and accepted the terms and conditions of booking.

10. Management reserves the right to change the terms and conditions.

Christmas Day Bookings:

1. A 50% deposit is required per person, to secure your Christmas Day booking. The remaining 50% of this will be due

on Monday 12th December.

2. In the event of guest number reducing, or a booking needing to be cancelled, this can be done so without a deposit

forfeit until December 1st 2022. After which each guest’s 50% deposit will be forfeited.

3. Please note, no booking is confirmed until the deposit has been received. We can hold your provisional booking for

48 hours, after which the space will automatically be released.

4. A pre-order will be required and must be completed by Monday 12th December. Please note, we cannot guarantee to

accommodate your pre-order requirements if this deadline is not adhered to.

5. All prices are inclusive of VAT. A 10% service charge will be added to your final bill. This goes directly to the team who

serve you on the day.

6. We do not guarantee areas or specific table requests, however, we shall endeavour to accommodate requests where

possible.

7. Payment of your deposit confirms you have read and accepted the terms and conditions of the booking.

8. Management reserves the right to change the terms and conditions.

For all enquiries please email hello@thevillagemoseley.co.uk or call 0121 449 7664.