Table Bookings – for all venues
Reservation Time
Please arrive on time for your booking. Tables will be held for 15 minutes
before being released.
Group Bookings
For groups of 8 or more, a deposit of £10pp and pre-order are required.
Cancellations & No-Shows
We kindly ask for at least 24 hours’ notice if you need to cancel or amend
your booking. Cancellations made with less than 24hours notice will
result in the loss of any deposit paid.
No shows
and repeated last-minute cancellations may affect your ability
to make future reservations.
Special Requests
We will do our best to accommodate dietary needs and seating
preferences. Please let us know any requirements when booking.
Table Duration
During busy periods, reservations may be subject to a time limit to
ensure all guests can be accommodated comfortably.
Bottomless Brunch & Lunch – for all venues
Table Reservation & Deposit:
A deposit of £10 per person is required
to secure your table. (redeemable). Bookings are only confirmed once the
deposit has been received.
Time Allocation:
Bottomless Brunch period is 90 mins and begins once
your entire party has arrived.
Bottomless Drinks Service:
Bottomless drinks apply only during your
90 minute sitting and are limited to one drink per person at any time. We
reserve the right to refuse service to any guests that appear intoxicated
or behave inappropriately.
Group Bookings:
For large groups, food pre-orders will be required to
help us serve your efficiently.
Cancellations & Amendments:
We kindly ask for at least 24 hours’
notice if you need to cancel or amend your booking. Cancellations made
with less than 24 hours’ notice will result in the loss of any deposit paid.
No-shows
and repeated last-minute cancellations may affect your ability
to make future reservations.
All guests must be over the age of 18 and be taking part in the
bottomless offer. (Subject to valid I.D Checks)
High Flyers Darts – for The Royal
Full payment is required at time of booking. This payment is non-
refundable if you cancel with in 24hrs, however we would be happy to
move you to an alternative date.
Please note that on Fridays and Saturdays we operate as an over 21yrs
only venue from 9pm.
Any bookings after this time, with members under 21yrs will not be
permitted into the venue.
Guests must behave responsibly and respect others while using the
interactive darts equipment.
The Royal reserves the right to refuse or stop play at anytime if a guest is
deemed to be intoxicated or posing a risk to themselves or others.
Any damage caused to the equipment through misuse or negligence may
result in charges.
This is a over 18yrs activity, use of your own darts is not
permitted.
Hotel Bookings – for all participating venues
CHECK-IN AND CHECK-OUT TIMES:
Check-in: 3:00 PM
Check-out: 11:00 AM
CAR PARK:
Complimentary parking is available for hotel guests. Please register your
vehicle’s number plate with reception upon arrival to secure free
parking.
Live Entertainment
We host live entertainment on Fridays, Saturdays, and Bank Holidays
until 2:00 AM, creating a fun and energetic atmosphere. As a result,
music and activity from our venue maybe audible in some areas of the
hotel during these times.
VERIFICATION:
A valid ID and credit/debit card are required to complete your booking.
Card details are held for incidentals. If you do not have these, we will be
unable to sell you a room.
PAYMENTS
:
We do not accept cash or American Express. Please use other accepted
card methods.
AGE RESTRICTIONS:
Bookings can only be made by guests aged 18 or over. Guests under 18
will not be permitted to stay alone.
INCIDENTALS:
Failure to return your room key at check-out will incur a £50 charge.
Property damage may result in charges up to £1000, depending on the
severity.
Smoking in rooms will result in a £300 fine and a ban on future bookings.
For any questions, don’t hesitate to get in touch with us:
Terms and Conditions
1. As a consumer or business user, we sell all rooms and
extras to you subject to these terms.
2. A contract is formed between you and The Royal Hotel when we issue
you with a booking confirmation email, which also includes your booking
confirmation reference.
Your Booking
All hotel room bookings made directly through our website or over the
phone are subject to a 24-hour cancellation policy.
Cancellations must be made before 3pm on the day prior to the booking
date to avoid charges
Bookings cancelled after 3pm the day before arrival is fully payable and
will be charged the full booking amount.
For group bookings (4 or more rooms), a 7-day cancellation policy
applies. Bookings cancelled with in 7days of the arrival date are fully
payable.
In both cases: full payment would be taken from the card that is used to
guarantee the booking if the cancellation deadline is missed.
PLEASE NOTE THIS POLICY EXCLUDES 3
RD
PARTY BOOKING
AGENTS.
Bookings made through
3rd
party platforms are none
refundable and are subject to the terms and conditions of the booking
agent.
Bookings are non-transferable and may not be re sold, either in whole or
in part.
Any attempt to transfer or re sell booking will result in cancellation
without refund and we reserve the right to refuse future
bookings from the individual involved.
Although you can make a booking on someone else’s behalf, you alone
are responsible for ensuring that any customer in your booking complies
with these terms and conditions.
Guests must be 18yrs older to make a reservation. Any guest under the
age of 18yr will not be permitted to stay without an accompanying adult.
Payments:
Payment will be asked for on arrival to ensure that an express check-out
is always permissible.
We do not accept cash or American Express. Please use other accepted
card methods.
Rates:
The rate for each room is as published on our website at the time of your
booking, or, in the case of a telephone booking, as advised to you at the
time of booking.
Check in- Check out:
Check-in: 3:00 PM
Check-out: 11:00 AM
You can check-in from 3pm on the scheduled date of arrival. If you wish
to check-in earlier, you can do so by calling the front of house team on
the day of arrival.
This will be subject to availability and cannot be
guaranteed.
You must check-out by 11am. If you wish to arrange a late check out,
please speak to our front of house team.
Late check out are subject to availability and must not extend past 1pm.
A charge of £10ph will apply for checkouts after 11am.
Relocation Policy
On the rare occasion that a room becomes unavailable, we
will arrange suitable alternative accommodation within a 5-mile radius,
at the same rate or lower than your original booking. If the alternative
accommodation is at a higher rate, we will cover the
difference.
Should you prefer not to accept the alternative, or if a suitable option
cannot reasonably be found, you will have the right to cancel your
booking and receive a full refund for the room(s) reserved.
6. General
Statutory Rights:
Your legal rights as a consumer are not affected. If
these terms conflict with the law, your statutory rights will always apply.
Events Beyond Our Control:
We are not liable for failures caused by
events outside our reasonable control (e.g. extreme weather, natural
disasters, terrorism, power or utility failures).
Our Liability:
Our liability is limited to twice the total booking cost. We
are not responsible for losses we could not reasonably foresee, except in
cases of fraud, death, or personal injury caused by our negligence.
Third Parties:
No third party has the right to enforce these terms.
Law:
These terms are governed by the laws of England and Wales.
Changes to Terms:
The terms in force at the time of your booking (or
amendment) will apply.
Smoking Policy:
The Royal Hotel is entirely smoke-free. Smoking is only
permitted in designated outdoor areas. Fines will apply for non-
compliance.
INCIDENTALS:
Failure to return your room key at check-out will incur a £50 charge.
Property damage may result in charges up to £1000, depending on the
severity.
Smoking in rooms will result in a £300 fine and a ban on future bookings.
8. Non-Residents
Non-resident guests are welcome to enjoy our bar and restaurant during
opening hours. We kindly ask that all non-residents depart when these
facilities close.
CAR PARK:
Complimentary parking is available for hotel guests. Please register your
vehicle’s number plate with reception upon arrival to secure free
parking.
If you plan to use the carpark outside of, check in or check out times,
please let us know in advance. Otherwise, your vehicle maybe subject to
3rd party parking enforcement rules.
Questions / Complaints
If you have any questions or complaints in relation to your booking or
these terms and conditions, then please
contact us
We will aim to address your concerns promptly and professionally